1. INDIVIDUAL RESERVATIONS

• 1. All prices are in NET in EUR per room per night. The price includes a buffet breakfast, access to free Wi-Fi and VAT of 9,5%.
  2. City tax is not included and is paid on the property.
• For adults above 18 years of age 3,13€/person/night
• For children aged 7-17 1,57€/person/night
• For children under 7 years of age the city tax is free
  3. Reservation cancellation is possible up to 1 day before arrival. If the reservation is not cancelled in time, the guest must pay the amount of 100% of the reservation. If the reservation is prepaid, the hotel does not guarantee returns in case of cancellation of the reservation.

2. GROUP RESERVATIONS

• 1. All prices are in NET in EUR per room per night. The price includes a buffet breakfast, access to free Wi-Fi and VAT of 9,5%.
  2. City tax is not included and is paid on the property.
• For adults above 18 years of age 3,13€/person/night
• For children aged 7-17 1,57€/person/night
• For children under 7 years of age the city tax is free
  3. All details regarding the group (number of persons, number of persons for meals, rooming lists) must be sent no later than 15 days before group arrival. Later changes are not possible.

1. 4. RESERVATION CONFIRMATION

1. 1. 1. To confirm a group reservation a deposit must be made in the amount of 10% of the reservation. The client must pay the deposit no later than the agreed date. In the case that this condition is not met, the hotel reserves the right to cancel the offer, after which the reservation is no longer valid. The reservation must be paid in its entirety up to 1 day before the group's arrival.

1. 5. RESERVATION CANCELLATION

• 1. 1. Reservation cancellation is possible free of charge up until 30 days before the group's arrival. Charges for later cancellations are as follows:
• 29 days to 24 days before arrival 50% of the complete amount of the reservation
• 24 days to 19 days before arrival 80% of the complete amount of the reservation
• Less than 19 days before arrival 100% of the complete amount of the reservation

1. 6. ADJUSTMENT OF ROOM NUMBERS

• 1. 1. Adjustment of the number of rooms is possible up to 30 days before group arrival free of charge. Charges for later cancellations are as follows:
• 29 days to 24 days before arrival 50% of the amount of the first night of rooms
• 24 days to 19 days before arrival 80% of the amount of the first night of rooms
• Less than 19 days before arrival 100% of the amount of the first night of rooms

3. CHECK-IN AND CHECK-OUT

Check-in is possible from 15:00. Check-out is required no later than 12:00. In case of late check-out, the following supplements are charged:

• Until 15:00 supplement of 35€/room
• After 15:00 supplement of 50% of the daily rate

4. EVENTS

1. 1. LIABILITY OF DAMAGES

The lessee is obliged to reimburse all damage caused to the rented premises or surfaces, on other premises and devices (Zlatarna Celje, d.o.o.), and on functional land caused by himself or by his event organisation. Repair of the resulting damage is organised by Zlatarna Celje d.o.o. The lessee is also liable for damages caused by visitors to the event as part of the event.

1. 2. In the event of loss, alienation, damage, destruction and/or serious damage to equipment owned by Zlatarna Celje d.o.o., the signatory of the offer is obliged to reimburse the company for the entire value of the rented equipment, according to purchase or sale price of the item. The customer is not responsible for damage to the rented equipment that occurred during its regular use. In accordance with this article, the company has exclusive jurisdiction to determine malfunctions or damages in the presence of the customer (or when the equipment is returned).

In accordance with Slovenian legislation, the customer is also responsible for the damage, that would appear on the equipment after the equipment is returned i.e. hidden errors. The company is not responsible for damage caused by reasons on the part of the customer (improper use, accidental damage, etc.).